Account & Data Deletion Request

17.1 How to delete your AMTA account

In the app, open your profile, tap Menu, then Edit profile, and choose Delete account. Confirm the request and your account is scheduled for deletion immediately.

Without the app, email privacy@amtacitizens.com from the email address on your AMTA account with the subject “Delete my account” and include your AMTA handle. AMTA confirms the request and completes it within thirty (30) days.

17.2 What is deleted

Your profile, photo, handle, bio, posts, reels, stories, comments, likes, follows, direct messages, story replies, gifts sent, contest entries, participation responses, marketplace listings and notification records are deleted or irreversibly anonymised.

17.3 What is retained, and for how long

Financial records — wallet funding, withdrawals, votes paid for, ticket sales, coin purchases and author earnings — are retained for at least six (6) years to satisfy Nigerian tax and financial record-keeping law. Records relating to an open dispute, fraud investigation or law-enforcement request are retained until that matter closes. Encrypted disaster-recovery backups are purged on their normal rotation.

17.4 Before you delete

Withdraw any remaining AMTA Balance and settle pending marketplace orders, ticketed events and live contests. Deletion cannot be reversed, and balances left on a deleted account cannot be recovered.